The pandemic forced agencies to move from dabbling in digital service delivery to pivoting entirely to virtual supports in some areas. Its cost-effectiveness and alignment with ‘Journey to Belonging’ means that digital service delivery is here to stay and it’s up to us to ensure it is an effective and inclusive complement to in-person supports. Join us on Thursday, March 3, from 11 to 12:30 pm to discuss ‘Hybrid Supports Transformation’.